Introduction to SAP QM

SAP is an enterprise-wide Business Software Package designed to integrate each area of a business.

Through SAP, all business processes can be fully integrated with each other. This means that all the businesses processes in the company are “inter-connected” in the SAP system, and changes in one department or process would have an impact on other departments.

  • SAP is as an on-line, Real Time system. Thus, information pertaining to the business is up-to-date and available for others to use immediately and take action when required.
  • SAP act as a single source and set of information.
  • SAP is a leading enterprise package software in the market
  • There are many modules in SAP like SAP SD, MM, PP, QM, FICO, PM, WM and HR, etc. which are interconnected with each other.
    In this SAP QM tutorial, you will learn-

1. What is SAP QM or Quality Management?
2. SAP QM- Business Processes
3. Benefits of SAP QM

  1. What is SAP QM or Quality Management?
    You use SAP QM component functions for the following quality management work in SAP system.

Quality planning

  • Basic master data for Quality Management
  • Inspection planning using inspection plans of materials, which brings standardization of quality planning.

    Quality assurance

  • SAP Quality inspection is performed through inspection lot processing. During this process quality results are captured, and usage decision is taken to accept or reject the inspection lot.
  • Quality certificates of analysis

    Quality control

  • In SAP QM Quality notifications the root cause analysis is done for the identified defect.
  • SAP QM information system is where you can analyze various reports like vendor evaluation, a list of quality notification, quality charts, etc.

    2. SAP QM- Business Processes
    1. Quality Management in Procurement
    SAP Quality Management is fully integrated with the purchasing and Inventory Management process.

It consists of receiving inspection wherein material is received against the purchase order. Inspection lot is triggered if the material is flagged for quality check.

Quality results are entered against master inspection characteristics. Whether the results are within/out of tolerance limits, based on that usage decision (accept/reject inspection lot) is taken.

Stock posting from quality to other stock categories needs to be done subsequently in SAP system.

2. Quality Management in Production
SAP Quality Management is used to connect with the production and Inventory Management process.

It describes “In process inspections” where inspection lot is triggered on production order release.

In “inspection after production”, inspection lot is triggered after goods receipt is posted from production order.

“In process inspections” are not relevant to inventory whereas inspection after production involves stock posting from quality to other stock categories.

This process describes inspection lot processing wherein quality results are entered against master inspection characteristics. Usage decision ( accept/reject) is taken depending on the quality results.

3. Quality Notifications
In this process, you can see how defects found during a quality inspection are analysed and captured in a SAP quality notification.

Here, we do record the root cause analysis of the problems found during inspection to avoid its re-occurrence.

For SAP QM inprocess inspections also, we can raise internal quality notification and record our problem analysis.

3. Benefits of SAP QM
SAP QM provides lot of benefits for any company at various levels, for example through:

  • Quality integration with procurement and production and hence more control over the process.
  • Planning support ( usage of inspection plans )
  • Monitoring of vendor and customer complaints by implementing corrective tasks in SAP QM quality notifications.
  • Automation of quality certificates which are printed during sales delivery to customers.