SAP Service Cloud: Service Categories upload in Multiple Languages

SAP Service Cloud, CRM Service

This content concentrates on Service categories creation using Excel file upload and creating it in the system manually. There are some examples given: Create a file using Excel: 1. To upload as a File create a Excel with the columns given as CategoryID, CategoryType, ParentCategoryID, Language1, Name1, Description1, Language2, Name2, Description2. 2. Click on File- […]

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Design and Develop Extensions on SAP Service Cloud Version 2 Using SAP AppGyver

SAP Service Cloud, SAP AppGyver, SAP Sales Cloud

What is SAP AppGyver application development? SAP AppGyver is a no-code development environment that provides users with the ability to build business applications without the need for pro-code development knowledge. SAP AppGyver helps professional and citizen developers build and deliver applications quickly. SAP AppGyver provides a no-code application composition tool empowering non-developers to create complete […]

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Microsoft Teams Integration with SAP Cloud for Customer – Sharing Workspaces and Deal Rooms

SAP Sales Cloud, SAP Service Cloud, C4C Sales

This blog post provides an overview of few interesting and key integration features between SAP Sales and Service Cloud and Microsoft Teams. These features help Sales Team for better prioritization and simplified and seamless collaboration. The features are: Sharing of workspaces – Business users can share any working area of SAP C4C via MS Teams. […]

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Create Service Ticket in SAP Service Cloud from Qualtrics Survey Response

SAP Service Cloud

In 2008 release SAP has released pre-packaged integration between Qualtrics and SAP Sales Cloud and SAP Service Cloud(SAP Cloud for Customer), in this blog will see how to implement the integration feature “Service Ticket from Survey Response” in step by step. Feature Overview By using feature Service Ticket from Survey Response, customer can map the […]

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